Shipping, Delivery and Pick-Up
Shipping Information
- Service Area: We offer shipping Australia-wide from Melbourne, Victoria. International shipping will be available soon.
- Processing Time: All orders are processed and shipped as promptly as possible. Shipping times vary based on destination, typically taking 3-7 business days.
- Carrier: We use reliable common carriers to ensure fast and safe delivery. Please note, we do not deliver to PO Box addresses.
- Address Requirements: Ensure you provide a complete delivery address, including commercial/business name (if applicable), suburb/city, and postcode.
Delivery Information
- Freight Charges: All orders are subject to a freight charge. We offer a flat freight rate for Australia-wide deliveries.
- Dispatch Time: Orders are generally dispatched within 3-6 working days from receipt, depending on product availability.
Pick-Up Information
- Local pick-up is available if you prefer to collect your order yourself or arrange for your own courier.
- To arrange a pick-up, please contact us directly.
- If you wish to pick up your items, please place your order by emailing us at flourishoflowerhouse@gmail.com
- Pick-Up Address:
Unit 635, 28-32 Carrick Drive,
Tullamarine VIC 3042
Urgent Orders
If you have an urgent deadline and need assistance, please us at +61 452 599 659. We can often expedite orders for same-day dispatch or arrange same-day pickup, but please contact us to confirm availability.
Shipping for Customers Outside VIC
For customers outside Victoria, please place your order well in advance. We cannot guarantee transit times and will not be responsible for any consequences arising from shipment delays.